We all turn to our trusted pharmacists for advice related to medication as well as health conditions. With that, pharmacies have endless opportunities to enhance their status as reliable service providers.
However, these opportunities come with challenges, including the battle against medication non-adherence and the tension between increasing volume as well as personalized success. Further in this post, we have listed what you should do to be a leading pharmacy retailer and grow as a front-line healthcare provider. So spend the next few minutes thoroughly reading this post to find out.
As the world is evolving, pharmacies shouldn’t be confined to just the medication needs of the patients. Several leading pharmacies have already adopted the beyond-the-pill approach and thus started offering healthcare eCommerce and virtual healthcare services. They are aiming to provide 360-degree care to their customers. As a result, customers now can talk to doctors, get ePrescriptions, and find medicines at their doorstep using a single platform.
According to a survey, about 73% of the pharmacy staff are engaged in data entry, data management, and other back-office talks. With back-office task automation using software, pharmacies can utilize the staff for more strategic work. Such automation software is programmed to handle tasks such as billing and prescription validation. As a result, it executes the defined tasks within a fixed time or after a certain event. In addition to this, automation ensures ultimate productivity at zero errors along with a contented workforce.
Building a pharmacy app cannot be an affordable option, especially for those pharmacies that have just entered the market. So those pharmacies can benefit from the white-label apps. They can customize these apps in order to meet the needs of their brand without investing a hefty amount. These apps come with all basic to advanced features including easy signup, prescription history, order details, prescription refill reminder, and more.
Renowned pharmacies are taking advantage of internal information, known preferences, and social media stats in order to better understand how, when, and what to communicate with clients. They have expanded their offerings with a better Facebook presence, an improved website, and an advanced mobile app. Furthermore, they leverage data analytics for insights into customer purchasing habits and behaviors.
With technology, modern pharmacies streamline prescription filling, maximize workflow, monitor performance, and track medication adherence. Some pharmaceutical companies are planning to implement a technology tool for outcome management. This will enable them to identify at-risk and non-adherent patients.
How we can help your pharmacy business to grow
At MedRev Pharmacy, we work hard to connect unorganized pharmacies and hospitals so that they can learn from each other and improve collaboratively. We build solutions to address healthcare’s most prominent issues. We are a leading retail pharmacy and supply chain management company and we contribute to comprehensive and safe healthcare. For any queries or help, feel free to get in touch with us right away.